How can I help you

Mediation.
In more than 20 years of experience as a mediator I helped  to solve disputes of all kinds and value: probate / will and family issues, large insurance claims, commercial contracts, environmental disputes, medical malpractice, real estate, corporations, intellectual property and others again.
I am a civil and commercial mediator registered in the following mediation organizations in Italy: Camera Arbitrale di Milano, Organismo di Conciliazione Forense di Milano. Internationally, I am listed as mediator at ECDR - European Center for Dispute Resolution – Lubjiana, CEDR (Center for Effective Dispute Resolution) for P2B disputes and as neutral at WIPO - World Intellectual Property Organization in Geneva.
My certifications: IMI (International Mediation Institute), CEDR (Center for Effective Dispute Resolution) and ISCT (International Society for Conflict Transformation).
I am a family and divorce mediator too.
I also work privately, for ad hoc mediations, when the choice to mediate has already been made and a more flexible and dedicated mediation, with an even greater attention to confidentiality, is desired.

Mediation training.
Mediation techniques can be crucial for dealing with interpersonal conflicts and negotiating with awareness and effectiveness. Would you like to learn them?
I offer training interventions at all levels (managers, executives, organizations, associations, universities, professionals) aimed at groups and even 1-to-1, on mediation techniques, conflict management and negotiation.
I am a mediation  teacher accredited by the Ministry of Justice of Italy and I'm a mediation / consensual dispute resolution teacher at the Center for Understanding in Conflict (California).
I trained, among others, for: University of Milan-Bicocca, Arbitration Chamber of Milan, AIAF - Italian Association of Lawyers for the Family and Minors, AIADC - Italian Association of Collaborative Professionals, ASLA - Association of Associated Legal Studies, Milan Bar.
My current training initiatives at I MIEI CORSI page.

Negotiation.
Negotiation is a very interesting tool, but it is often wrongly interpreted as a mere settlement attempt between lawyers.
In order to  benefit from negotiation, it is necessary to know how to work on the parties’ interests and needs, overcoming positions and “expanding the pie” to most possible solutions to the dispute.
My mediator expertise enables me to support colleagues lawyers, in preparing and managing negotiation as a party.
Or, I can play a neutral role, as a facilitator in negotiation process.
My added value:
1) facilitate the negotiation process,
2) help to overcome deadlocks,
3) managing conflict and interaction problems between the subjects at the table,
4) help build solutions based on interests and needs.

Negotiation coaching.
In a negotiation, to improvise is the best way to get the worst results.
Specific skills are needed. It is important, for example, to know if the other party is negotiating in a cooperative or competitive way, what to achieve for you, what the otherr party needs to achieve, your and their alternatives, what and how to make concessions
I provide lawyers, companies and individuals with specific consultancy on the preparation and management of negotiations, acting as a coach for the team of negotiators, or working as mentor alongside lawyers, professionals and executives in conducting negotiations.
 

Why hire me
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A passion born 25 years ago.
I deal with Alternative Dispute Resolution since the late 90s.
In 2000 I started my training as a mediator, in 2003 I started practicing mediation.
After years of litigation, I realized that my true mission was to help clients to deal with their disputes and cooperate on solutions.
In my case, a passion has become a job, to which everyday I choose to devote all my time, my experience, my thoughts and my energies.
From 2003 to today I have mediated hundreds of disputes, in the most varied subjects and also for the value of several million euros.

Mediation is my full-time job.
Since about 10 years now mediation is my full-time job.
I am an arbitrator at the Arbitration Chamber of Milan, civil and commercial mediator pursuant to Legislative Decree no. 28/2010, at the Arbitration Chamber of Milan, the Milan Bar Mediation Organization, Mediamo and Resolutia.
I am also a family and divorce mediator and a facilitator of groups.
Neutral at the World Intellectual Property Organization (WIPO-OMPI) and international mediator at the ECDR - European Center for Dispute Resolution of Lubjiana.
I take part to the Collaborative Practice, as coach professional.
I am also a commercial lawyer with twenty years of experience, which I have put at the service of my current profession in the context of Alternative Dispute Resolution.
 
I continuously upgrade my skills.
The job of mediator seems easy. Many think that common sense and interpersonal skills are sufficient. Though, actually, mediation is a very complex art, often made of subtle moves and nuances, which requires technical skills, soft skills, knowledge and awareness.
The quality of a mediator’s training is therefore crucial.
From 2000 until today, I have attended to thousands hours of training in mediation, negotiation, facilitation and consensus-building, communication techniques, conflict management.
I learned the job directly from the best mediators and trainers worldwide (amongst others: Gary Friedman, David Hoffman, Robert Mnookin, William Ury, Joseph Folger, Jacqueline Morineau, Dwight Golann, Lisa Parkinson, Ken Cloke).
I accomplished a second level Master's degree in family and community mediation at the Università Cattolica del Sacro Cuore in Milan.
I continue investing in my training every year, to keep the level of my skills high.
I am a mediation trainer accredited at the Italian Ministry of Justice and at Milan Chamber of Arbitration.
Since 2012 I have been collaborating with the Milano Bicocca University, teaching and lecturing in the area of mediation and negotiation.

My work philosophy

“The central quality of mediation is its ability to re-direct the parts towards one another. Not imposing their rules, but helping them to reach a new and shared perception of their relationship "
Lon Fuller (Harvard Law School) 1902 – 1978
 
The most effective thing that the mediator can do for the parties is to help them build a viable dialogue, through which the parties can understand together the reasons of their conflict and decide together how to get out of their problem.
Giving power to the parties, helping them to confront themselves directly, without intermediaries, is a cornerstone of my way of working: the problem is the parties’ problem, the parties are the only true "experts" of their conflict, only they know what is really important in their lives. And it is also their responsibility to decide their own future.
Mediation is a space-time that has to belong to the parties. I really care about designing and managing every step of the mediation process by an agreement between the parties: the idea is that every agreement on the "how" makes the parties feel as being into a process built and wanted by them, and this is an important starting point when the goal is an agreement on the "what".